24/7 emergency website help — site down, hacked or forms not working? Call 713-876-1231
24/7 technical support
24/7 website support for businesses that can't afford downtime.
Monitoring, updates, backups, security and a real emergency line — handled by the team that knows your site. Month-to-month, or save 10% on a 12-month term.
- Uptime monitoringOnline
- Security & malware scanClean
- Nightly offsite backupComplete
- SSL certificateValid
- Forms & email deliveryWorking
- Google & AI search visibilityChecked quarterly
What 24/7 covers
Clear promises, in writing
24/7 monitoring
Uptime, security and SSL checked every few minutes on every plan.
24/7 emergency line
Site down, hacked or forms broken? Included on Pro and Priority; $195 per incident on Essential.
Stated response times
Emergencies: under 2 hours on Pro, under 1 hour on Priority. Routine requests: next business day.
Business-hours work
Content edits, new pages and design changes are handled during regular business hours.
Plans
Pick the level of protection you need
Essential
$149/mo
For brochure sites that need to stay up, secure and updated.
- 24/7 uptime & security monitoring
- Monthly updates
- Daily backups (30 days)
- Firewall & malware scanning
- 30 min of edits per month
- Emergency help: $195/incident
- 50% off hack cleanup
Most popular
Pro
$299/mo
For service businesses that depend on calls and form leads.
- Everything in Essential
- 24/7 emergency line — under 2 hrs
- Weekly tested updates
- Daily offsite backups (90 days)
- Hack cleanup included
- 2 hrs of edits per month
- Email deliverability + form checks
- Quarterly speed tune-up
Priority
$549/mo
For law, medical, ecommerce and multi-location businesses.
- Everything in Pro
- Emergency response under 1 hr
- Updates tested on staging first
- Daily offsite backups (1 year)
- 5 hrs of edits per month
- Weekly form & lead-tracking checks
- Monthly speed optimization
- Monthly report + 30-min call
Save 10% on any plan with a 12-month term · Extra hours $95/hr · Hosting on our server available for $35/mo
Client results
Local businesses that stopped guessing
★★★★★
“It’s been almost two months since he rebuilt our website and all of our SEO. Our website traffic increased 51% and our business calls are up 210%!”
SJ L.
Google review
★★★★★
“Kerry quickly resolved an issue that wouldn’t allow my website to go live. What would have taken me a day or two, Kerry resolved within a couple of hours.”
Katherine Hernandez
Google review
★★★★★
“I had an issue with a popular search engine and Firefly did what 3 other companies could not. Outstanding communication as well.”
Stacy Wiese
Google review
FAQ
Questions we hear a lot
24/7 emergency line
Put your website on 24/7 watch
Pick a plan today, or call any time to talk through what your site needs.